Erin Santerre

A Catalyst Intern Describes Her Experience


Through hands-on project work during my internship, I was exposed to a wide range of services, including strategic facility master planning, market analysis, process improvement, and implementation. While working on various project teams, I performed the data analysis used to develop growth and operational improvement strategies, as well as the impact health reform will have on clients’ strategic direction.

It’s obvious that FreemanWhite encourages a learning environment. I felt comfortable from day one. Throughout the internship, even with their busy schedules, everyone was welcoming and always took the time to answer any questions I had. My preceptor provided feedback on my work and was patient while I made her recommended changes.

I had the freedom to work at my own pace and the time to solve problems on my own. Through trial and error, and assistance when needed, I worked on projects that strengthened my analytical skills and broadened my healthcare knowledge. Further, through a variety of lunch-and-learns and other educational forums, I kept up-to-date on healthcare trends and initiatives.

As a full time employee, FreemanWhite continually challenges me to find new ways to meet our clients’ needs and encourages research into pressing topics and new tool development. While I have sharpened the analytical skills I developed throughout the internship and graduate school, learning how to use Catalyst’s tools, developing new tools, and seeing their added benefit throughout our planning processes has been extremely rewarding.

Consistent with its culture, the firm encourages involvement in various internal planning groups. I enjoy participating in these groups whether it’s flipping grilled cheese sandwiches to raise money for the Sandbox or planning the company-wide annual symposium. It is great to be part of a team that supports volunteer efforts and a work-life balance.