How to Improve Operating Room Efficiency and Profitability
August 12, 2015 | Michelle Mader and Jennifer Nussbaum
Just as in a lifesaving surgical procedure, every minute counts when optimizing the operating room (OR.) Saving even one minute per procedure adds up over the course of a year to a substantial time and cost savings for a healthcare organization.
Optimize block schedules
A computer simulation model quantifies the effects of various block schedule configurations. It incorporates volumes and individual physician and procedure data to calculate the best approach. It tests the efficiency of different staffing mixes, the effects of adding extra hours at different times, and the best ways to shorten elective procedure backlog.
Computer Simulation Modeling
Pinpoint and refine outdated, inefficient procedure techniques
Consider the throughput of a hip replacement procedure. Traditional techniques take several hours whereas minimally invasive techniques take less time. Detailed log data and process flow analyses reveal the causes of long procedure times.
Eliminate the problem of unavailable supplies, equipment, or technology
Scheduling becomes tricky when different surgeons need the same piece of equipment for back to back procedures. This happens when expensive equipment is available in limited quantities. Also, physicians work more slowly when they don’t have the tools or supplies they are most familiar and comfortable with.
Most hospitals stock a wide range of equipment and supplies but carry only a few pieces of each type. Instead, we suggest fewer types but greater quantities. A narrower range of standard equipment and supplies increases the likelihood that they will be available when needed.
Most hospital-employed physicians have no financial incentive to standardize. To overcome resistance, present inventory and cost data to the surgeons’ council. This helps them understand that unused inventory equals dollars lost. Moreover, standardization shortens procedure times and wastes less staff time “hunting and gathering.”
Standardize OR room layouts
Micro-level details in the layout of an OR can spawn a host of inefficiencies. While appearing miniscule, they have far-reaching implications for patient care.
Standardized layouts reduce both physical and mental staff fatigue and the potential for errors. Surgical staff work at a furious pace. Moving around the room becomes second nature when they intuit where things reside. This decreases the likelihood of grabbing an incorrect item that could slow the procedure or injure the patient.
If different rooms have different layouts, the cognitive reflex is no longer present. The mental adjustment adds time. Imagine you instinctively reach to the right to turn on the cold water at the sink. If in one instance the hot water happens to be on the right, even if you see the “hot” label you may still scald yourself accidently.
Consistent supply table location
Suboptimal room configurations may dictate supply table locations which complicate the surgeon’s process. Idiosyncratic supply table placement obliges the surgeon to alter his/her way of reaching to grasp supplies. Switching hands to pick up supplies could harm the patient.
Let’s say the surgeon is holding your heart in their right hand and needs to grab something off the table. Do you really want them to flip your heart back and forth between their hands?
Designing a surgical suite to consistently locate the supply table streamlines procedure times.
Consistent operating table orientation
Many hospitals have a protocol for rolling stretchers into the OR “head first” or “feet first.” Based upon the direction of the operating table, we position the stretcher to point in the correct direction as it enters the room. Regardless of the orientation, we position the operating table to contain the surgeon, patient, and supplies within a sterile zone. This clears the opposite side for foot traffic.
It saves time to not have to turn the stretcher around in the OR to transfer the patient onto the table. It also saves frustration and rework as the majority of the equipment is already positioned around the table when the patient arrives.
What do you struggle with in your surgical department? Send us a personal email (email@example.com) about the hurdles you work to overcome in your quest for success. We read and reply to every email we receive so there’s no need to be shy. We love hearing from people who work hard to make a difference in patients’ lives.
Michelle Mader helps healthcare system leaders envision the future. She works with the largest healthcare organizations across the country to align services with community needs and revenue growth. As the Director of Strategy, she collaborates with healthcare leaders to achieve high-level performance and identify profitable market opportunities. A frequent speaker at national conferences, Ms. Mader has published several articles on ambulatory strategies, population health, and how capital investments can support these developing initiatives.
Jennifer Nussbaum knows buildings can help or hinder health care professionals as they strive to provide top-notch care without the distraction of poor design. She strives to assemble complex elements in a way that not only supports high-level care, but also reflects each facility’s workflow and treatment disciplines.
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