Sharon Conklin, RN, MBA
Director of Healthcare Operations
Sharon Conklin leads operational process improvement engagements for our healthcare clients. Trained by Edwards Deming in Total Quality Management (TQM,) she brings a proven track record in resolving system-wide optimization challenges, reducing operational cost, creating organizational alignment, and maximizing resource utilization.
Sharon’s background in nursing, business, and design gives her first-hand knowledge of the relationships between building structures, supply chains, operational improvement, and the patient experience.